html,body,#root{margin:0;height:100%}body{font-family:-apple-system,Segoe UI,PingFang SC,Microsoft YaHei,sans-serif;background:#f5f6f8;color:#1f2329}.shell{height:100vh;position:relative;overflow:hidden}.topbar{height:56px;background:#fff;border-bottom:1px solid #e5e6eb;display:flex;align-items:center;justify-content:flex-start;padding:0 24px;gap:40px}.topbar-user{color:#1f2329;font-weight:500}.topbar-menu{flex:none;min-width:200px}.topbar-menu .ant-menu-horizontal{line-height:56px;border-bottom:none;font-weight:500;flex:none}.shell-content{height:calc(100vh - 56px);overflow:hidden;padding:20px 24px;position:relative;box-sizing:border-box;z-index:1;display:flex;flex-direction:column}.shell-content>*{flex:1;min-height:0}.shell-content .ant-spin-nested-loading,.shell-content .ant-spin-container{height:100%;display:flex;flex-direction:column}.watermark{position:fixed;top:50%;right:26px;z-index:0;pointer-events:none;transform:translateY(-50%);color:#0000000f;font-size:22px;letter-spacing:10px;white-space:nowrap;writing-mode:vertical-rl;text-orientation:mixed}.watermark span{display:block;margin:0 0 14px}.fab{position:fixed;right:24px;bottom:24px;z-index:5;box-shadow:0 4px 12px #0000002e}.wb{background:#fff;height:100%;padding:20px 24px;display:flex;flex-direction:column;overflow:hidden;box-sizing:border-box}.wb-top{display:flex;align-items:center;justify-content:space-between;padding:4px 0 18px}.wb-status{display:flex;align-items:center;gap:8px}.wb-status-label{color:#1f2329;font-size:14px;font-weight:500}.wb-status .ant-radio-wrapper{margin-inline-end:20px}.wb-stats .ant-statistic-title{color:#5f6672}.wb-stats .ant-statistic-content{font-size:20px}.wb-body{display:flex;gap:12px;flex:1;min-height:0}.wb-left{width:264px;flex-shrink:0;border-right:1px solid #f0f0f0;overflow:auto}.wb-left .ant-tabs-nav{margin-bottom:8px}.sess-list{display:flex;flex-direction:column;gap:4px}.sess-item{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:6px;cursor:pointer;transition:background .2s}.sess-item:hover{background:#f5f6f8}.sess-item.active{background:#e8f3ff}.sess-meta{flex:1;min-width:0}.sess-name{font-size:14px;color:#1f2329;font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sess-time{font-size:12px;color:#999;margin-top:2px}.sess-tag{margin-left:auto;flex-shrink:0}.susp-text{margin-left:auto;flex-shrink:0;font-size:12px;color:#8a8f99;white-space:nowrap}.susp-btn{margin-left:auto;flex-shrink:0;font-size:13px;color:#1677ff;padding:0 4px}.wb-center{flex:1;min-width:0;display:flex}.chat-panel{display:flex;flex-direction:column;width:100%;height:100%}.chat-head{display:flex;align-items:center;gap:16px;padding:4px 2px 12px;border-bottom:1px solid #f0f0f0;flex-wrap:wrap}.chat-title{font-size:13px;color:#1f2329}.chat-badge{margin-left:auto;color:#1677ff;font-size:13px}.chat-frame{flex:1;min-height:0;margin-top:12px;background:#f7f8fa;border-radius:6px;overflow:hidden;display:flex;flex-direction:column}.chat-iframe{width:100%;height:100%;border:0;display:block}.im-msgs{flex:1;overflow-y:auto;padding:14px 16px;display:flex;flex-direction:column;gap:12px}.im-bubble{max-width:74%}.im-bubble.me{align-self:flex-end;text-align:right}.im-bubble.you{align-self:flex-start}.im-line{display:flex;gap:8px;align-items:center;font-size:12px;color:#9aa0a6;margin-bottom:4px}.im-bubble.me .im-line{justify-content:flex-end}.im-who{font-weight:600;color:#5f6672}.im-body{display:inline-flex}.im-text{background:#fff;border:1px solid #e5e6eb;border-radius:8px;padding:8px 12px;font-size:14px;line-height:1.6;color:#1f2329;white-space:pre-wrap;word-break:break-word;text-align:left;max-width:100%}.im-bubble.me .im-text{background:#cce8ff;border-color:#a9d3ff}.im-img{max-width:260px;max-height:320px;border-radius:8px;cursor:zoom-in;background:#e5e6eb}.im-reply{display:flex;flex-direction:column;gap:8px;padding:8px 12px 12px;border-top:1px solid #f0f0f0;background:#fff}.im-toolbar{display:flex;align-items:center;justify-content:space-between}.im-toolbar .ant-btn{color:#8a8f99}.im-toolbar .ant-btn:hover{color:#1677ff}.im-quick-btn{color:#8a8f99!important;font-weight:500}.im-reply textarea{flex:1;resize:none;border:1px solid #e5e6eb;border-radius:6px;padding:8px 10px;font-size:14px;font-family:inherit;min-height:48px;max-height:120px;outline:none;line-height:1.5}.im-reply textarea:focus{border-color:#1677ff}.im-reply-foot{display:flex;justify-content:flex-end}.emoji-grid{display:grid;grid-template-columns:repeat(8,34px);gap:2px;width:280px}.emoji-item{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;font-size:20px;border-radius:4px;cursor:pointer}.emoji-item:hover{background:#f0f2f5}.fav-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:6px;max-height:260px;overflow-y:auto;padding-top:4px}.fav-item{width:100%;aspect-ratio:1;object-fit:cover;border-radius:6px;cursor:pointer;border:1px solid #eee;background:#f7f8fa}.fav-item:hover{border-color:#1677ff;box-shadow:0 0 0 2px #1677ff26}.fav-video{position:relative}.fav-video img{width:100%;aspect-ratio:1;object-fit:cover;border-radius:6px}.fav-video-icon{position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);color:#fff;background:#0006;border-radius:50%;width:28px;height:28px;display:flex;align-items:center;justify-content:center;font-size:12px}.qr-panel{display:flex;width:520px;height:420px}.qr-groups{width:130px;border-right:1px solid #f0f0f0;display:flex;flex-direction:column}.qr-groups-head{display:flex;align-items:center;justify-content:space-between;padding:6px 10px;font-size:13px;color:#5f6672}.qr-group{padding:8px 12px;font-size:13px;cursor:pointer}.qr-group:hover{background:#f5f6f8}.qr-group.active{background:#e8f3ff;color:#1677ff}.qr-phrases{flex:1;overflow-y:auto;padding:6px}.qr-phrase{font-size:13px;padding:8px 10px;border:1px solid #eee;border-radius:6px;margin-bottom:6px;cursor:pointer;word-break:break-all}.qr-phrase:hover{border-color:#1677ff;color:#1677ff}.qr-add{text-align:center;font-size:13px;color:#1677ff;padding:10px;cursor:pointer}.qr-empty{color:#bbb;font-size:13px;text-align:center;padding:20px 0}.wb-right{width:300px;flex-shrink:0;border-left:1px solid #f0f0f0;overflow:auto}.detail-panel{padding:4px 12px 12px}.detail-top{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px}.wb-empty{display:flex;flex:1;height:100%;align-items:center;justify-content:center}.wo-card{background:#fff;border-radius:6px;padding:20px 24px 8px;margin-bottom:12px;box-shadow:0 1px 2px #00000008}.wo-form-actions{display:flex;justify-content:flex-end;align-items:center;gap:16px;padding:14px 0 12px;border-top:1px solid #f0f0f0}.wo-table-wrap{background:#fff;border-radius:6px;padding:16px 24px 20px;box-shadow:0 1px 2px #00000008}.wo-toolbar{display:flex;justify-content:flex-end;margin-bottom:16px}.wo-card .ant-form-item{margin-bottom:16px}.wo-card .ant-form-item-label{padding-inline-end:8px}.wo-card .ant-form-item-label>label{color:#5f6672}